Terms of Service

Last updated · April 2026

Welcome to Aura AI. By accessing or using our website and services, you agree to these Terms of Service. Please read them carefully.

1. Acceptance

By creating an account or using Aura, you agree to these Terms and our Privacy Policy. If you don't agree, please don't use the service.

2. What Aura provides

Aura offers tools that collect, monitor, and structure publicly available commerce and social data. Our services include scrapers, monitors, alerts, dashboards, data exports, and an API.

3. Your account

• Provide accurate information when you sign up
• Keep your credentials and API keys secure
• Tell us promptly about any unauthorized use
• You're responsible for activity under your account

4. Acceptable use

You agree not to:

• Use Aura for any unlawful purpose
• Use the data to harass, surveil, or harm individuals
• Attempt to breach, overload, or reverse engineer our systems
• Resell or redistribute Aura data or access without written permission
• Use the service in violation of the rights or terms of third-party platforms where doing so is unlawful

5. Data and responsibility

Aura structures publicly available information and provides it as a tool. You are responsible for how you use the data you obtain through Aura, including compliance with applicable laws and any third-party terms that apply to your use case.

6. Subscriptions and payment

• Paid plans are billed in advance for the chosen period
• Subscriptions renew automatically unless cancelled before renewal
• Fees for partial periods are non-refundable

We may adjust pricing with reasonable notice.

7. Availability

Aura is provided "as is." We don't guarantee uninterrupted service, complete coverage of any source, or that every signal will be captured. Source availability can change for reasons outside our control.

8. Limitation of liability

To the maximum extent permitted by law, Aura is not liable for indirect, incidental, special, or consequential damages, including lost profits or business decisions made based on the data.

9. Termination

We may suspend or end accounts that violate these Terms. You can close your account anytime from your settings.

10. Changes

We may update these Terms. Continued use after changes means you accept them. We'll flag significant changes.

11. Governing law

These Terms are governed by the laws of the State of New York and the United States. Disputes will be handled in the appropriate courts there.

12. Contact

Questions about these Terms? Email team@aura-ai.us.