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FAQ

Questions, answered

Everything you need to know about how Aura AI collects, structures, and delivers trend data.

What exactly does Aura AI do?

Aura runs scrapers and monitors across commerce and social platforms, then delivers the results as clean, structured data — through alerts, dashboards, exports, and an API. Think of it as a live trend-intelligence feed you can build on.

Which platforms do you support?

We cover TikTok, Instagram, Amazon, Walmart, YouTube, X, Etsy, eBay, and Shopify, with more added regularly. Growth and Scale plans include every source we support.

Is the data you collect public?

Yes. Aura focuses on publicly available information — trending products, public posts, listings, prices, and engagement signals. We don't collect private accounts or personal data, and we respect platform and legal boundaries.

How fresh is the data?

It depends on your plan. Starter refreshes daily, while Growth and Scale monitors refresh on tight intervals — down to roughly a minute — and push the moment a threshold is crossed.

Can I get the data through an API?

Absolutely. Growth and Scale include a clean REST API with keys, rate limits, and consistent schemas, plus scheduled exports and webhooks. Starter includes CSV export.

How do alerts work?

Set a threshold — a price drop, a restock, a velocity spike — and Aura pings you the instant it happens via email, Slack, Discord, or a custom webhook, with the context attached.

Do I need to be technical to use it?

No. You can run scrapers, set monitors, and read dashboards entirely through the app. The API is there when you want to build on the data, but it's optional.

Is there a free plan?

Yes — Starter is free forever, no credit card required. It's a real working tier so you can see the data before you ever pay.

Where is Aura based?

We're an independent team based in New York, USA, building since April 2026.

How do I get support?

Email us anytime at team@aura-ai.us. Growth plans get priority support and Scale plans get a dedicated contact.

Still curious?

We're happy to help

Can't find your answer? Reach out and we'll get back to you.

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